What is the check-in and check-out policy at The Reef Playacar Beach Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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The Reef Playacar Beach Resort & Spa – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710,
- Close to Playacar Beach
Great
8.0
4.1
3.3
All-inclusive beachfront resort in Playacar gated community
Location & Grounds
The Reef
Dining
The family-friendly restaurant serves American, Italian, and international cuisines with brunch, lunch, dinner, and high tea. Breakfast includes champagne, local specialities, warm dishes, juice, fresh pastries, pancakes, cheese, and fruits.
Wellness & Activities
The on-site spa offers a unique
Family & Entertainment
Dedicated
Rooms & Services
Accommodations are set in
Highlights
Location: Gated Playacar community, walk to 5th Avenue
Wellness: Temazcal ritual & full spa with sauna
Dining: QR code menus, champagne breakfast
Activities: Snorkelling, tennis, yoga, live shows
Family: Kids' club, supervised activities, baby-sitting
Packages: Bachelorette & romantic getaway options
“The Reef Playacar distinguishes itself with a jungle-meets-beach ambiance and walkable access to Playa del Carmen, a refreshing change from mega-resorts; family-friendly, it provides engaging activities and supervised kids' programs. I admire the blend of cultural experiences and modern amenities, particularly the unique Temazcal treatment. This resort balances relaxation and accessibility.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Premium Room 1 King Bed2 persons27 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Room 1 King Bed2 persons27 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Room 2 Double Beds2 persons27 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
The Reef Playacar Beach Resort & Spa invites guests to experience a delightful mix of international and regional cuisines across its diverse dining venues. From bountiful buffets to cozy Italian dinners, each restaurant offers a unique culinary adventure tailored for family-friendly gatherings or romantic evenings by the beach.
Chulavista
International buffet
Ambiance
Family-friendly, vibrant atmosphere
Key Offerings
Start each day with a bountiful buffet breakfast featuring gluten-free options, followed by a seasonal lunch. The enchanting dinner selection completes the experience with an array of international delights in a relaxed setting.
Reservation
Not needed
Breakfast: 6:30 AM - 11:00 AM, Lunch: 12:30 PM - 3:00 PM, Dinner: 6:30 PM - 10:30 PM
Botticelli
Italian fine dining
Ambiance
Intimate and elegant setting
Key Offerings
Delve into authentic Italian flavors with exquisite pasta and seafood dishes, perfect for a romantic evening. Botticelli offers a thoughtfully crafted menu that transforms each dinner into a lovely culinary retreat.
Reservation
Recommended
Dinner: 6:30 PM - 10:30 PM
Terraza Grill
International cuisine
Ambiance
Casual and welcoming outdoor setting
Key Offerings
Enjoy grilled specialties and a mix of international flavors under the stars, making it an appealing dining choice for families and friends. The relaxed vibe ensures a delightful evening gathering while savoring dinner.
Reservation
Not needed
Dinner: 6:30 PM - 10:30 PM
Deli Snack Bar
American casual dining
Ambiance
Family-friendly, laid-back environment
Key Offerings
Perfect for a casual bite, offering brunch, lunch, and late-night snacks. The Deli Snack Bar features a menu laden with American favorites, allowing guests to refuel anytime they desire.
Reservation
Not needed
Brunch: 11:00 AM - 7:00 PM, Late night: 10:30 PM - 2:00 AM
Ice Cream Parlor
Desserts and treats
Ambiance
Family-friendly, cheerful space
Key Offerings
Experience a sweet escape with delightful ice cream served during high tea hours. The Ice Cream Parlor is a charming spot perfect for families and children to indulge in a variety of delectable flavors.
Reservation
Not needed
High Tea: 4:00 PM - 6:00 PM
The Reef Playacar Beach Resort & Spa Location
Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Zona Arqueologica Playa del Carmen
15 minutes' walk
Historical Mayan ruins offering insight into ancient civilizations and beautiful surroundings, just a short stroll away.
Playacar Center Shopping Mall
8 minutes' walk
A vibrant shopping destination featuring a variety of shops, restaurants, and local crafts in a convenient setting.
Xaman Ha Aviary
25 minutes' walk
A striking bird sanctuary showcasing local and exotic bird species in an immersive natural habitat.
Xcaret
20 minutes' drive
An eco-archaeological park with attractions ranging from cultural performances to outdoor activities set in lush landscapes.
Cenote Swimming
30 minutes' drive
Experience thrill-seeking cenote swimming tours, with rental services available to enhance your adventure.
Yoga Classes
15 minutes' walk
Relaxation opportunities through local yoga studios offering refreshing classes amidst scenic views.
Dona Aurelia sabores Mexicanos
25 minutes' walk
Authentic Mexican cuisine with a cozy atmosphere. Specializes in local dishes and vegetarian options.
LABRIOCHE de Playa
25 minutes' walk
Charming bakery and café known for exquisite pastries and coffee, perfect for breakfast or a light snack.
3D Museum of Wonders
25 minutes' walk
Interactive art museum featuring mind-bending 3D paintings, great fun for families and groups of friends.
Coco Bongo
5 minutes' drive
Vibrant nightlife destination known for spectacular shows and live performances, perfect for an energetic night out.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
196
Former name
Reef Playacar
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Beach access
Comfortable rooms
Good food
Green areas
Champagne welcome
Cons
Unhappy staff
Guest reviewsbased on 1424 reviews
wilfrid from united kingdom
Couple
superior room 1 king bed
5 nights in November 2025
|
Reviewed: November 25, 2025
9.0/10
a jungle paradise i'll always remember
tropical forest smaller size cozy vibe intimate vibe
i found the setting enchanting. the tropical forest atmosphere really enhanced the experience. there was wildlife all around and i felt so connected to nature. the smaller size of the resort gave it a cozy, intimate vibe which i deeply appreciated, it reminded me of a hidden gem.
the only slight hiccup was occasional slowness in drink service at the pool bar, nothing major.
Location
9/10
the hotel is close to the beach providing ample space for long walks and relaxation. the area around has nice green spaces. the surrounding area is tranquil, awesome for a peaceful and restorative stay.
Rooms
9/10
my room had a king bed, so spacious and comfortable. housekeeping kept everything super clean with daily service. the room was well-kept and quiet, which let me relax after a day in the sun.
Service
10/10
staff members were friendly. several staff members stood out for their attentive support. their warm smiles and willingness.
Facilities
8/10
the resort features a buffet that i found good. there was enough variety to keep me happy. the pools are well maintained and very clean, and very quiet.
0 Helpful
|
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FAQs
About The Reef Playacar Beach Resort & Spa
How far is The Reef Playacar Beach Resort & Spa from Cozumel International Airport?
The hotel is 35 km from Cozumel International Airport.
Are there any popular attractions near The Reef Playacar Beach Resort & Spa?
Nearby attractions include Quinta Avenida (2 km) and Playacar Golf Club (1 km).
What dining options are available at The Reef Playacar Beach Resort & Spa?
The hotel offers on-site dining with options including Chulavista for international cuisine and Botticelli for Italian dishes.
Is internet access provided at The Reef Playacar Beach Resort & Spa?
Free Wi-Fi is available throughout the property.
What are the main amenities featured at The Reef Playacar Beach Resort & Spa?
Main amenities include outdoor swimming pools, a fitness centre, beach access, and a spa and wellness centre.
What type of entertainment is available at The Reef Playacar Beach Resort & Spa?
Guests can enjoy activities such as karaoke, live music, and themed evening entertainment.
Does The Reef Playacar Beach Resort & Spa provide transportation services?
Paid airport shuttle services are available for guests.
Are there facilities for children at The Reef Playacar Beach Resort & Spa?
The hotel features a kids' club and a children's pool.
Is parking available at The Reef Playacar Beach Resort & Spa?
Free private parking is available on-site.
Which languages are spoken by the staff at The Reef Playacar Beach Resort & Spa?
Staff members speak both English and Spanish.
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